"We need our community to engage in a two-way dialogue. With Let’s Talk!, we have a tool to capture feedback at scale and hold us accountable to responding to it. Customer service isn’t anecdotal. We have the data to prove it."
Ithaca City School District (NY)
“No matter how clear my outbound message, people will have questions. I need to remove barriers between them and my team. And we need to respond fast. If we can’t do this, how will anything we do matter?”
Eagle Mountain-Saginaw ISD (TX)
What school districts are saying about Let's Talk!
Frequently asked questions
What is Let’s Talk!?
Let’s Talk! is cloud-based customer experience and school response center solution that connects school leaders with their communities.
What is a COVID-19 Response Center?
Your COVID-19 response center makes communication two-way, ensuring that community members can reach you, and that you can reach them, at critical times throughout the crisis.
Why do I need a COVID-19 Response Center?
You're sending a ton of communications. People are going to have questions. Those questions come at you via so many channels-email, phone, social media. With employees working remotely, you need a central intake to manage the tidal wave of community concerns. Your response center makes this possible.
How do I get it?
In recognition of the many communication challenges that schools are facing during the COVID-19 pandemic, K12 Insight is offering a free pilot of its Let’s Talk! solution.
Yes. We recognize what you’re up against. In all cases, our team will work with you to set up your page and train your team. The whole process can be completed in a matter of minutes. Another reason schools are so excited about Let's Talk!
Will my community know how to use it?
Let’s Talk! looks like a button or tab on your district website. Community members simply click the tab, fill out the short form, and hit submit.
Will my staff know how to use it?
Let’s Talk! ensures the right questions always get directed to the right people. If your team uses email, they can use Let’s Talk!.
What happens when my pilot is over?
This is a difficult time for schools. We want to help. That means we’ll keep your response center running for as long as you need it during the crisis at no charge.
Communicate with your school community during the COVID-19 pandemic.
Check out these educational resources.
Don't succumb to these COVID-19 communication pitfalls.