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How to restore faith and build trust in school transportation

Overview

When it comes to parent engagement, few departments field more questions than transportation. Parents want to know where the bus picks up, what the route is, what time they need to be at the stop...The list goes on.


Join communications director Kaden Jacobs and members of the Richmond County School System (Ga.) transportation team to learn how they turned a “nightmare” first day of school into a customer service triumph--and rebuilt faith in the system, one conversation at a time.


You'll learn:

  • How to streamline the influx of incoming transportation calls
  • How to cut response times in half or more
  • How to turn parent complaints into compliments
  • How to build trust with parents from Day 1


SPECIAL GUEST

Kaden Jacobs 

Communications Director

Richmond County School System, Georgia


Kaden Jacobs, Communications Director

"The perception in the community has

changed. That’s thanks, in large

part, to K12 Insight and Let’s Talk!”"


How to restore faith and build trust in school transportation

On-Demand Webinar

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