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Secret sauce and silver bullets: One crazy idea to fix it all

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Overview

Join Dr. Shelby McIntosh, Vice President of Client Success at K12 Insight, as she highlights experiences from her career as an educator and researcher that taught her the true value of a strong customer experience in schools. 


You'll learn:

  • Why customer service can help fix every challenge your district faces
  • How better listening can lead to school and student success
  • Key values that should drive your school's customer experience strategy
  • 6 steps to create a strong customer experience in your district


Dr. Shelby McIntosh

VP, Client Success

K12 Insight

Dr. Shelby McIntosh

"I hate to claim that there's one solution that solves all of a school's problems, but if there ever was one I'm starting to believe that customer service might just be it."


Secret sauce and silver bullets: One crazy idea to fix it all

On-Demand Webinar

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