Enter your information below to gain FREE access.

Watch now

On-Demand Webinar

WEBINARS

How to make customer experience part of your K-12 schools' strategic plan

Questions? Call 703-542-9600

Overview

In this Education Week webinar, Superintendent Dr. Debra Pace and Public Information Officer Dana Schafer of the School District of Osceola County, Fla., walk us through how they turned a board priority for a better customer experience into a system-wide strategy that helped transform their district from Good to Great.


You'll learn:

  • How to ensure your strategic plan isn’t just another “shelf document”
  • How to set new standards to improve the customer experience
  • Key tips on empowering your staff to improve customer service
  • How a simple technology can help track and measure your success


Dr. Debra Pace

Superintendent,

The School District of 

Osceola County, Fla.

Dana Schafer

Public Information Officer,

The School District of 

Osceola County, Fla.

Dr. Debra Pace, Superintendent

"Let's Talk! gives us more immediate and timely feedback that we're able to monitor and then provide additional support or encouragement."


How to make customer experience part of your K-12 schools' strategic plan

On-Demand Webinar

Copyright ©  K12 Insight 2019